Terms and conditions
Order conditions restaurant service
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Adults over 18 years
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With your order at lisi-bisi.ch you "only" acquire the edible and drinkable content. The baskets, packaging glasses, labels etc. are the property of lisi-bisi.ch and will be picked up again after the meal.
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Every order must arrive until 4 pm the day before and will be delivered the next day during delivery times. Anything after that by request to info@lisi-bisi.ch.
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Do you or someone in your group has allergies or intolerances? Please contact me!
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Order conditions grocery shooping delivery service
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Adults over 18 years
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The key from the rental property must be available through the rental company/owner/key box etc. so that the goods can be properly refrigerated/deposited before you arrive.
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Every order must arrive until 4 pm the day before and will be delivered the next day during delivery times. Anything after that by request to info@lisi-bisi.ch.
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Do you or someone in your group has allergies or intolerances? Please contact me!
Delivery conditions
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Delivery in Grindelwald. Lauterbrunnen and Interlaken: free
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Delivery in area 1(Saxeten, Därligen & Ringgenberg) at CHF 7.50
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Delivery in area 2 (Niederried, Beatenberg, Habkern und Iseltwald) at CHF 10.00
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Delivery only to places, houses, chalets and apartments that can be reached by car
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Alpine huts, squares, houses, chalets and apartments outside (only accessible by foot or with a special driving permit) on request.
Delivery times:
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Breakfast delivery: from 8 - 11 am
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Grocery shopping delivery service: from 10 am - 4 pm
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Dinner delivery: from 5 - 7 pm
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Backpacks/picnic basket/outdoor experience: delivery from 8 am - 7 pm
Gifts - shipping
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Gift vouchers (decorated vouchers) are sent by Post (+ CHF 1.10) or can also be sent by e-mail via PDF (to print out yourself = free )
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Gift items as backpacks etc. are sent by Post (+ CHF 9.70)
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Gifts for people in Grindelwald & Lütschental: free delivery
Cancellation policy for orders up to 10 people
Up to 4 days before delivery = free of charge
From 3 – 1 day/s before delivery = 50%
From 24 - 0 hours before delivery = 100%
Undeliverable or delivery without finding guests = 100%
Cancellation policy for caterings/orders from 10 people and more
Up to 7 days before delivery = free of charge
From 6 - 5 days before delivery = 25%
From 4 - 3 days before delivery = 50%
2 days before delivery = 75%
1 day before delivery = 100%
On the day of delivery = 100%
Undeliverable or delivery without finding guests = 100%
Contact
Marlies Garbani
+41 79 398 88 53 (8 a.m. - 5 p.m.)